Bookbag is an AI customer support agent that connects to Weebly (now part of Square) via the Weebly Developer API. The agent reads your live order data, customer records, and product catalog to handle post-purchase support questions automatically. Bookbag deploys on your Weebly site chat and support email channel, giving your customers 24/7 answers powered by real store data.
How Bookbag connects to Weebly
Weebly API OAuth connection
Register a Weebly app and obtain OAuth credentials. Bookbag uses these to authenticate and access your store's order, product, and customer data.
Live order data from Weebly
Bookbag reads current Weebly order status and fulfillment records in real time to give customers accurate delivery updates.
Product catalog sync
Your Weebly product catalog, including descriptions and variants, is synced to Bookbag to power product Q&A.
Embed Code widget
Add the Bookbag chat widget to your Weebly site using the Embed Code element in the Weebly site editor.
What the agent does on Weebly
Order & shipment tracking
Answers order status and delivery questions using live Weebly order data.
Return & refund requests
Guides customers through your return policy and flags eligible refunds for action.
Product questions & recommendations
Answers product detail questions and recommends related items from your Weebly catalog.
Shipping & delivery information
Explains your Weebly store's shipping options and estimated delivery times.
Coupon & promotion support
Helps customers apply and understand active Weebly discount codes.
Human escalation
Routes unresolved issues to your team with full conversation context.
Set up in minutes
- 1Create a Weebly Developer app at dev.weebly.com to obtain OAuth credentials
- 2Complete the OAuth authorization flow in your Bookbag dashboard to connect your Weebly store
- 3Bookbag syncs your product catalog and order history
- 4Add the Bookbag chat widget using the Embed Code element in your Weebly site editor
Frequently Asked Questions
Other platforms
Add AI support to your Weebly store
Join the ecommerce teams resolving more tickets, answering 24/7, and turning support into a revenue channel with Bookbag.