# Members & roles

> Add teammates to your Bookbag workspace and control what they can do with four roles — Owner, Admin, Editor, and Viewer. Learn what each role can access and how to change them.

A **workspace** is the shared home for your agents, data, channels, and billing. Everyone you work with joins the same workspace, and their **role** decides what they can see and change. Manage your team from the workspace **Members** (Team) page.

## The four roles

Roles are ranked from least to most access: **Viewer → Editor → Admin → Owner**. Higher roles include everything a lower role can do.

| Role | Can do |
| --- | --- |
| Owner | Full control, including billing, deleting the workspace, and managing all members. Every workspace has at least one owner. |
| Admin | Manage members and invitations, change workspace settings and billing, and build agents — everything except owner-only destructive actions. |
| Editor | Build and edit agents, data sources, actions, and widgets, and work the help desk. The day-to-day builder role. |
| Viewer | Read-only access — view agents, conversations, and analytics without making changes. |

> **COMING FROM CHATBASE?:** Chatbase's "Member" maps to Bookbag's **Editor**. Bookbag adds a distinct read-only **Viewer** role for stakeholders who should see but not change anything.

## Adding a member

You add teammates by [inviting them](/docs/workspace/invitations). If the email already belongs to a Bookbag user, they're added to your workspace immediately; otherwise they receive a pending invitation to accept. You assign the role at invite time, and can change it later.

## Changing a role

Admins and owners can change any member's role from the Members page. A few guardrails protect the workspace:

- An **owner cannot be downgraded** by an invitation or role change — the workspace must always keep an owner.
- Only valid roles are accepted; an invalid role is rejected rather than silently coerced to a lower one.
- Removing a member revokes their access to the workspace immediately.

> **WARNING:** Seat limits depend on your plan. If you're at your plan's seat cap, you'll need to upgrade before adding more members — see [Plans & billing](/docs/workspace/billing).

## What's next

- [Invitations](/docs/workspace/invitations) — Invite teammates, resend, revoke, and accept invites.
- [Workspace settings](/docs/workspace/settings) — Rename your workspace and manage its details.
- [Plans & billing](/docs/workspace/billing) — Seats, plans, and the credits model.