# Tables, fields & records

> Create databases, define and edit their fields, and add, edit, or delete records — all from the agent CRM tab.

## Create a table

1. **Open the CRM tab** — Go to your agent → CRM.
2. **New table** — Click "New table", give it a name (e.g. "Newsletter signups").
3. **Add fields** — Add each field with a label and a type. Mark any as required, and for a Dropdown enter the options.
4. **Create** — Save — the table appears in the left list and is ready for records.

## Edit fields later

Select a table and click **Edit fields** to add, rename, retype, or remove fields at any time. Existing records keep whatever values they already had.

> **TIP:** Field labels are turned into stable keys behind the scenes, so renaming a label is safe.

## Add & manage records

- **Add record** opens a form with one input per field; fill it in and save.
- Each row has **edit** (pencil) and **delete** (trash) actions.
- Deleting a record is permanent; deleting a **table** removes it and all of its records.

## Tables created by widgets

A table that a widget created shows a small **widget** badge. It works exactly like a manual table — you can view, edit, and delete its records, and add fields. See [Save widget submissions](/docs/crm/widget-capture).